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Terms & Privacy

TERMS OF USE

By using our website and services, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes prices and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

 

COPYRIGHT & TRADEMARKS

All content of our website is property of STATIC DETAILING & CERAMIC COATING LLC and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to STATICDETAILING.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

 

PRIVACY

STATICDETAILING.com and STATIC DETAILING & CERAMIC COATING LLC respects your privacy regarding any information we may collect while operating our website, over the phone, text, email, in person, social media, or any other means of communication.

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THIRD PARTY WEBSITES

Our Service may contain links to third party web sites or services that are not owned or controlled by STATIC DETAILING & CERAMIC COATING LLC or STATICDETAILING.com. STATIC DETAILING & CERAMIC COATING LLC  has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that STATIC DETAILING & CERAMIC COATING LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

 

LIMITATIONS

All sales, down-payments, payments, & deposits are final and not eligible for refund or return. In no event shall STATIC DETAILING & CERAMIC COATING LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to interruption) arising out of the use or inability to use the materials on or off STATICDETAILING.com, even if STATIC DETAILING & CERAMIC COATING LLC or a STATIC DETAILING & CERAMIC COATING LLC representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

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SERVICE AGREEMENT

 By scheduling any service with Static Detailing & Ceramic Coating you hereby agree to all terms listed on said agreement.

  1. Being a mobile service, we expect you to have the following: An ample amount of space to perform our service, permission to be on premises if you are not the owner and a safe location as well as safe conditions to service your vehicle, a running water hose and powered electrical outlet within a 50ft reach. If we arrive and the previous mentioned conditions are not met, we reserve the right to reschedule the service with a $25 rescheduling fee.  

1.      If you have scheduled an appointment at our location, please understand that it is not a “detail shop” but our at home setup that we have equipped to take customers. We do not have a waiting room so customers must arrange to drop the vehicle off. You may request to be present during the time of the service at our location. We reserve the right to deny such request. We are not responsible for any physical harm you may encounter from the surrounding conditions at our location. Please give us ample notice via phone call or text to set up a time to drop the vehicle off. 

2.      We require payment to be made in full the day of the scheduled service. We also require a deposit for Ceramic Coating services and certain other services as well. Failure to pay in full on the same day will result in a 10% late charge accrued each month if left unpaid. We reserve the right to charge each vehicle according to its condition, the type of vehicle and the customer location.

3.      By agreeing to our services, you also agree to give us permission to take pictures and/or video of your vehicle and use said pictures for legal advertising and social media in any way we deem fit. We will cover or blur the license plate number for your privacy. We generally keep our prices marked down due to this potential advertising. Therefore, if you’d like us to not take any pictures/video of your vehicle, we reserve the right to add an additional fee to the agreed upon service.     

  1. We require a 24-hour notice to cancel any booking/detailing service. Failure to do so will result in a $50-$200 rescheduling fee, depending on the scheduled service. We reserve the right to charge $100 nonrefundable retainer if the customer has canceled and rescheduled multiple times. We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know. We reserve the right to alter a booking or move a booking in accordance with weather conditions and/or equipment failure without penalty to the company. Our estimated time of arrival for our mobile services may depend on weather, traffic, or other unforeseen circumstances. We will notify you of any changes.

  2. Please remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. We are not responsible for any loss or damage to property left in the vehicle. Due to child safety we will not remove or replace car seats under any circumstances. 

  3. We make no promises when it comes to removal of stains and/or odors from vehicles. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult you on what can and cannot be done in regard to your vehicle’s interior. 

7.      We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings. 

8.      Glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason.  

9.      We are not responsible for baked on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced. 

10.   Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicles paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need Paint Correction to safely remove. That service is an additional charge we will consult you with beforehand. 

  1. We reserve the right to refuse, deny or continue with any service if we deem the customer to be unreasonable. 

12.   For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working on your vehicle please make sure to get our attention from a distance. We try to pay attention to our surroundings. 

13.   Graphene Ceramic Coating package includes a 1 year warranty. This warranty will allow a 1 time replacement coating on any panel(s) that is showing coating failure. Coating failure will be inspected and deemed appropriate by the owner of Static Detailing & Ceramic Coating LLC.

1.      In the case of a vehicle accident where the panel is replaced or repainted, please present an auto collision receipt for the panel(s) you are claiming warranty coating for. 

2.      In the case of a total vehicle loss or complete restoration/rebuild, warranty is voided and may not be transferred. In the case of a vehicle complete repaint or exterior wrap, the warranty is voided and may not be transferred. 

3.      We reserve the right no deny any claim we deem untruthful or claim that voids warranty conditions.

14.   If we have applied a ceramic coating to your vehicles paint, trim, wheels, or glass and you opt out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure. Warranty will only be applicable in vehicle collision cases. Please consider having us maintain your vehicles coating every 3 months to ensure its durability for the next 1-7 years.  

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Our honor and your trust mean everything to us!

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